Customer Testimonials

Use Case: AI Search Visibility

Category: Demand Generation

Industry: Pharmaceutical Manufacturing, Pharmaceuticals & Life Sciences

We were facing a real drop in traffic from AI search answers, and the agencies we spoke to needed months and thousands of dollars even to supply us with an initial report. CiteCompass changed the game for our lean team, it bypassed the agency bottleneck entirely and gave us immediate, actionable dashboard insights that turned our results around in weeks. 

Managing forty products in fifty countries is an immense digital challenge. We started using the tool specifically for our website in the United States, but the results were so immediate that we are now setting up profiles for our other international markets. It allows a small, lean team to maintain a highly targeted global presence.

Melanie Bruges, Marketing Manager, Douglas Pharmaceuticals

Use Case: AI Search Content Optimisation

Category: Demand Generation

Industry: Building Architecture and Design Professional Services

Context Architects needed a better way to articulate our unique value in a highly technical market with long buying cycles. Using the CiteCompass Optimization Hub, we stopped relying on old-fashioned spray-and-pray web traffic and focused on being recommended by AI tools. The results have been brilliant, we have seen a noticeable lift in our visibility metrics on the Authority and Market Perception maps, and we recently secured a major inbound enquiry from an industry leader who had never before heard of us. It has given our team the exact sales choreography and confidence we needed.

Nicole Collister, Head of Brand & Marketing – Context Architects

Use Case: Content Optimisation Rowing Training Program

Category: Demand Generation

Industry: Online Training Services

As a niche B2C business, we saw our market get crowded very quickly. We used CiteCompass to identify where we were losing ground in the early stages of the athlete’s journey. Within three weeks of following the Optimization Hub recommendations, our visibility scores jumped significantly, and we now maintain a consistent 12-18% share of voice. CiteCompass didn’t just give us data, it gave us the competitive edge to stay number one in our field.

Rebecca Caroe, Co-founder, Faster Masters Rowing

Use Case: New Professional Service Offering reposition and new offering launch

Category: Demand Generation

Industry: Professional Services

Afor worked with Digital Pivot to AEO optimise content for three key offerings: SW Test Management and Release Engineering, AI Enhanced Test Automation, and the Afor Agentic AI Framework. CiteCompass gave us a clear view of how these offerings were performing across AI Search, where our visibility gaps existed, and what content actions were needed to improve market discoverability. The platform has helped turn our go-to-market strategy into a measurable, evidence-based process rather than a guessing exercise.

Nessta Jones, Director, Afor

Use Case: New Professional Service Offering launch

Category: Demand Generation

Industry: Professional Services

Digital Pivot launched a new offering using CiteCompass which delivered a net-new Global Client engagement directly attributed to AI Search within 3 months. CiteCompass has profoundly changed our demand generation strategy and how we take new offerings to market.

Doug Johnstone, Principal Consultant, Digital Pivot